Dynamic Modular Staging is committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request information or use our products and services.
Dynamic Modular Staging is a trading style of Unistage Ltd, registered in England and Wales under company number 03870784.
For the purposes of UK data protection law, Unistage Ltd is the data controller responsible for the personal information covered by this Privacy Policy.
What Personal Information do we Collect?
We may collect personal information when you contact us, submit an enquiry, request information about our staging systems, place an order or become a customer.
This information may include:
Your name
Company, school or organisation name
Email address
Telephone number
Billing or delivery address
Site location
Details about your staging requirements
Details of the products or services you are interested in
Information you provide within an enquiry or correspondence
Records of communications between you and us
We may also collect technical information when you use our website, including your IP address, browser type, device information, pages visited and information collected through cookies or similar technologies.
How do we Collect Personal Information?
We may collect personal information directly from you when you:
Complete a contact or enquiry form
Contact us by telephone or email
Request information about our products or services
Ask us to provide a quotation
Enquire about modular staging or related products
Arrange a site visit
Place an order or become a customer
Communicate with us before, during or after an order or project
We may also collect limited technical information automatically when you visit our website.
Where appropriate, we may receive information from contractors, suppliers, referral partners or publicly available sources.
How do we Use your Personal Information?
We may use your personal information to:
Respond to enquiries
Discuss your modular staging requirements
Prepare and provide quotations
Arrange site visits
Process and manage orders
Arrange delivery or installation
Provide our products and services
Manage customer relationships
Communicate with you about orders and projects
Process payments and maintain financial records
Improve our website, products and services
Maintain the security and operation of our website
Comply with legal and regulatory requirements
Establish, exercise or defend legal claims
We only process personal information where we have a lawful basis for doing so.
What is our Lawful Basis for Processing your Information?
Depending on the circumstances, we may process your personal information because:
It is necessary to take steps at your request before entering into a contract.
It is necessary to perform a contract with you.
We have a legitimate interest in responding to enquiries, operating our business, improving our services and communicating with customers.
We need to comply with a legal obligation.
You have given us consent for a particular use of your information.
Where we rely on legitimate interests, we consider whether our interests are proportionate and whether your rights and interests override those interests.
Where we rely on consent, you can withdraw your consent at any time.
Marketing Communications
We may use your contact details to send information about our products and services where we have a lawful basis to do so.
Where consent is required for marketing, we will obtain it before sending marketing communications.
You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe option provided within a communication.
Who do we Share Personal Information With?
We do not sell your personal information.
Where necessary, we may share personal information with organisations that help us operate our business or provide our products and services, including:
Contractors and subcontractors
Manufacturers and suppliers
Delivery and logistics providers
Website hosting and IT providers
Email and communication providers
Payment and accounting providers
Professional advisers
Website analytics providers
Government authorities, regulators or law enforcement agencies where required by law
We only share personal information where there is an appropriate reason to do so.
Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection law.
International Data Transfers
Some service providers may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate measures to ensure that the transfer complies with UK data protection law and that appropriate safeguards are used where required.
How Long do we Keep Personal Information?
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may vary depending on the type of information, our relationship with you and applicable legal, accounting or regulatory requirements.
When personal information is no longer required, we will securely delete, anonymise or dispose of it where appropriate.
How do we Protect your Personal Information?
We use appropriate technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
Access to personal information is restricted to people who reasonably require it to carry out their work.
No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve its performance.
Some cookies are strictly necessary for the website to function. Other cookies, including certain analytics and advertising cookies, may require your consent before they are placed on your device.
Where required, you can accept, reject or manage non-essential cookies through the cookie consent options available on our website.
Further information about the cookies used on our website can be found in our Cookie Policy.
Third-Party Websites
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy practices, security or content of third-party websites. You should review the relevant privacy policy before providing personal information to another website.
What are your Data Protection Rights?
Depending on the circumstances, UK data protection law may give you the right to:
Request access to personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your personal information in certain circumstances.
Ask us to restrict how we process your information.
Object to certain types of processing.
Request the transfer of certain personal information to you or another organisation.
Withdraw consent where we rely on consent to process your information.
You have the right to object to the use of your personal information for direct marketing at any time.
Not every right applies in every circumstance.
To exercise your data protection rights, please contact us using the details below.
How to Contact Us
If you have questions about this Privacy Policy, how we process your personal information or your data protection rights, please contact:
Dynamic Modular Staging
A trading style of Unistage Ltd
Company Number: 03870784
How to Make a Complaint
If you have concerns about how we process your personal information, please contact us first so we can investigate the matter.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time because our business, website, products, services or legal obligations may change.